Refund Policy

At Bright Creations, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, a return may be necessary. Please review our refund policy below for more information.

Returns Accepted

We accept returns within 30 days of the purchase date. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

Customer Responsibility

When returning an item, the customer is responsible for providing the return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Restocking Fee

Please note that a 5% restocking fee will be deducted from your refund. This fee covers the cost of processing and restocking the returned item.

Exclusions

Final sale items are not eligible for return or refund. We apologize for any inconvenience this may cause.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for shopping at Bright Creations!